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How to create a coaching culture in your company

This column is part of Globe Careers’ Leadership Lab series, where executives and experts share their views and advice about leadership and management.

Read the full article at: www.theglobeandmail.com

I have spent a good part of my career in management positions at large corporations.  For years, I dreaded the annual review process, unable to remember a year’s worth of feedback for all of my employees. Worse yet, even if I could remember the nuances of conversations and presentations, trying to “replay” them to employees with any credibility was always a difficult task.

 

So when I came across this article about doing away with the annual employee review in favor of immediate feedback and coaching, I was struck with both the simplicity and magnitude the change. In recent years, I had moved in this direction anyway, albeit in an informal way.

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