How to create a coaching culture in your company

This column is part of Globe Careers’ Leadership Lab series, where executives and experts share their views and advice about leadership and management.

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I have spent a good part of my career in management positions at large corporations.  For years, I dreaded the annual review process, unable to remember a year’s worth of feedback for all of my employees. Worse yet, even if I could remember the nuances of conversations and presentations, trying to “replay” them to employees with any credibility was always a difficult task.


So when I came across this article about doing away with the annual employee review in favor of immediate feedback and coaching, I was struck with both the simplicity and magnitude the change. In recent years, I had moved in this direction anyway, albeit in an informal way.